Refund and Return Policy

Refund Policy

 New – Effective April 4, 2022. Due to the abuse of our refund policy, Appointments scheduled as of April 4, 2022 and beyond for dates starting at April 21, 2022 and beyond will only be eligible for a refund less a $2.00 cancellation fee if the client currently has another appointment scheduled and the appointment was made in error. All other appointments will not be eligible for a refund regardless of the reason unless there has been an irreparable technical error directly related to WM Life Centers causing WM Life Centers to not be able to render the services paid for. Technical errors and the ability for a client to be able to log into the appointment directly related to the client and not WM Life Centers, or issues with a clients data, Wi-Fi, or network, changes in government policy and requirements, and issues related to delayed travel, cancelled trips or transportation all do not qualify for a refund. 

 Due to the medical nature of our products  we are not able to offer refunds of any kind on products sold, however, the following options are available for certain situations.

  • Should you receive a product your purchased from WM Life Centers which you believe has a manufacturing error making the product unusable, please proceed with the following steps.
          1. Contact WM Life Centers at hello@lifecenters.ca to start the return authorization process.
          2. Ship the product(s) which you believe are defective to 9416 40 ST SE Calgary, Alberta T2C 2P3. Please note: WM Life Centers does not cover the cost of shipping from your location to the above address.
          3. Once received, WM Life Centers will evaluate the product and confirm exchange eligibility within 2-4 weeks. If the product is determined to have manufacturing errors and is eligible for an exchange item, WM Life Centers will ship a replacement item to the address the product was initially ordered to. If the product is determined to not be eligible for exchange, WM Life Centers will ship the product to any location of your choice and at your expense. 

 

Health Care Your Way

Same Day Appointments are Available.

(403) 336-4456

hello@lifecenters.ca

9416 40 Street SE Calgary, Alberta T2C 2P3